Support

We're here to help you on your spiritual journey.

Contact Us

If you have any questions, encounter any issues, or would like to share feedback, reach out to us.

We typically respond within 24 hours.

Frequently Asked Questions

How do I cancel my subscription?

You can manage or cancel your Charbel Premium subscription at any time through your Apple ID settings. Go to Settings > your name > Subscriptions on your iPhone.

How do I delete my account?

To delete your account and all associated data, email us at support@charbel.app with the subject line "Delete Account." We will process your request within 30 days.

Is the AI spiritual guidance from a real person?

No. The "Chat with Charbel" feature uses AI to generate responses inspired by Maronite Catholic tradition. It is not provided by a real person, clergy member, or licensed professional. For serious spiritual or mental health concerns, please contact a qualified professional.

What is the coffee reading feature?

The coffee reading feature is a cultural experience inspired by the Lebanese tradition of tasseography (reading coffee grounds). It uses AI to generate interpretations and is meant for entertainment and cultural appreciation.